FAQ

FOR BUYERS

How Can I Buy Template?

After you choose template which  you would like to buy simply use option “ADD TO CART” – “CHECKOUT”,  choose payment method, fill personal informations  and purchase.

Which Files I will Get?

You will get AI 10 or EPS 10, or both. That deppends of author, however .zip can contain additional formats: PDF, SVG, PNG, JPEG or other files format.

Can I Customize Logos From The Website?

Of course that you can. We don’t expect that every design on the marketplace will exactly match your requirements.

How I Recive Files Once I Purchase Template?

When your transaction is complete and verified by our staff, you will be sent to the page where your files are stored. You can download them at that point or later by viewing your Transaction History.

What payment methods can I use?

You can securely make any payments through Credit Card or PayPal.

Do You Trademark / Copyright My New Logo For Me?

No. When you buy a template you get regular licence for it.

Why Aren’t There Standard Prices For Logos?

Each design in the ExLogo marketplace is unique. We allow designers to set their own prices,  between $25  – $75.

When I buy A Template, will Anyone Else Be Able To Buy It Again?

Yes this is logo stocks and they can be sold multyple times.


FOR CONTRIBUTORS

What type of source file should I upload with my logo?

We require your source files to be editable vector files (*.ai or *.eps) – all other file formats are
optional. In addition to *.AI and *.EPS you can upload *.PSD, *.CDR, *.PDF, *.TIFF, *.PNG, *.JPEG,
*.GIF, *.WMF, and *.BMP files. Your source files must match the JPEG or PNG display image

What type of file should I upload for my logo’s display image?

JPEG or PNG files, sized at 800 x 800 pixels. You can also upload additional image prview (black/white logo) maximum dimensions 800x800px.

I design my logos in Photoshop, will they be approved?

Probably not. All logos must include an original vector file for approval. Typically, vector files
must have been originally developed using software such as Illustrator, Corel Draw or Freehand to
be in the correct format.

How will I be paid the money I have earned from my sale?

A: Payments can be received by PayPal . To receive payment through PayPal or  you must enter your account details. It is your responsibility to ensure your own paymet details are kept up to date and accurate in your account.

Is there another way to get paid if I don’t have a PayPal account?

No. Paypal is the only supported payment mechanism.

How long does it take to have a design reviewed?

We aim to review all new design submissions within 24 hours! Due to workload, there may be times when aren’t able to do this, but if your logo hasn’t been reviewed within 72 hours of upload please contact us on support@exlogo.com

How do I get my logo to show on the home page?

Create something special! Logos displayed on the home page have been tagged as Our Favs by
ExLogo Design Team because of their quality, originality and marketability to potential buyers.

 

Cant find answer ? fell free to contact us !